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Learn About Online Service Appointment Scheduling



Online Service Appointment Scheduling


Scheduling your next automotive service appointment with the Heritage Ford Service Center is quick and easy with online service appointment scheduling.

New Users

If this is your first time using the online service appointment scheduling tool with Heritage Ford,  please create a new user account under the Let's Get Started section found on the Schedule Service Appointment page. Navigate to the page by clicking on Schedule Service Appointment link seen at right-side of page.


Existing Users

If you have already created an account for online service appointment scheduling with Heritage Ford, please log into your existing account. Click on Schedule Service Appointment at right of page to sign in to your account.

Please pay close attention to any instructions when creating your new account and logging onto your existing account to schedule your next service appointment yourself. Make sure to completely answer each question to the best of your knowledge. Some form fields may reside below the web page fold therefore please scroll down to the bottom of the form and verify all form fields are completed.





Check Service Status


Heritage Ford Service customers may check a vehicle's repair status as service progresses from check-in through completion. After dropping off your vehicle for service, you may periodically check on the status of your vehicle using any of the three accepted methods. It is recommended that you stay informed as to your vehicle's  progress to learn when it is ready for payment and pickup.

  1. Your email address and password (used when initially creating your account)
  2. Service Tag (number on tag commonly found hanging from your rear view mirror)
  3. Repair Order (number on document provided by your Service Adviser upon vehicle drop-off)
  


Contact Information

Heritage Ford

1600 Shelburne Road

PO Box 1100

South Burlington, VT 05403
sales Sales:
(888) 877-0071
service Service:
(888) 874-7219
parts Parts:
(888) 876-2042

Hours

  • Monday: 8:30AM-7:00PM
  • Tuesday: 8:30AM-7:00PM
  • Wednesday: 8:30AM-7:00PM
  • Thursday: 8:30AM-7:00PM
  • Friday: 8:30AM-6:00PM
  • Saturday: 9:00AM-5:00PM
  • Sunday: Closed
Present your Heritage Owner's Club Card each time you bring your vehicle in for service and save 10% on parts and service.